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this pageAnnouncing a NEW Network Support Program Designed For Businesses Owners That Don’t Want To Worry About Their Network’s Security, Reliability, or Stability Ever Again!
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From The Desk of: Cynthia Cole
President
Admin Associates
www.adminassociates.com
Dear Colleague,
Are you sick and tired of worrying about the security of your network against the latest spyware, virus, or hacker threat?
Would
you like to have peace of mind knowing that your network is always being watched
and secured with the most up-to-date security patches, virus definitions, and
firewall settings?
Are you and your staff too busy to perform the regular maintenance and support your network needs to function properly?
If so, this letter was written specifically for you.
I am looking for 12 clients who want to be in on the ground floor of a brand new network support program we are calling The Network Defender ! This program is designed to give you all of the network support, security, and maintenance you need without the expense and overhead of a full-time IT staff.
With the constant changes to technology and daily development of new threats, even a small, 5-user network requires ongoing maintenance from a highly-trained technician. But obviously the costs of hiring a full-time IT person are not always feasible, even for companies with 20 to 75 workstations.
Up until now, you only had two options for computer support:
Option #1: This option is the most common; you designate the most technically-savvy person on staff to be your make-shift IT manager and only bring in outside help when your “internal guru” runs into a network crisis they can’t solve.
Problem is, you are pulling this person away from the real job you hired them to do AND unless they have the time to stay up-to-date on the latest developments in IT support and management, they don’t have the skills or knowledge required to properly support and secure your network.
This inevitably results in a network that is ill-maintained and unstable,
which then results in excessive down-time, overspending on IT support, and
expensive recovery costs.
Option #2: This is really foolish but we see it every day; businesses that use their network until it “breaks” and then call in the experts to repair or replace whatever stopped working.
This reactive model of network maintenance is a surefire path to extensive down-time, lost data, and excessive spending on IT support, not to mention major disruptions in staff productivity, sales, cash flow, production, and customer service that can never be recovered.
Just take a look at these recent disasters that happened to other small businesses right here in New Castle County who were NOT performing ongoing maintenance on their computer network (all names have been withheld to protect the companies’ privacy)…
A 10-user property management company was not monitoring or maintaining their server. Due to lack of maintenance, it started to degenerate and eventually both drives in their RAID array failed.
This caused their entire network to be down for 2 full days and cost them $3,000 in support fees to get them back up and running. Naturally the costs were much higher when you factor in the lost productivity of their 10 employees during that time.
This client did not want to implement a preventative maintenance program, so a similar problem occured again 2 months later, this time involving the RAID controller. Again, this cost them another $3,200 and 2 days of down-time.
Six months later another problem occured, bringing their total to over $9,000 in hard costs and tens of thousands in productivity costs for a problem that could have been quickly detected and prevented from happening.
A local auto body shop with multiple locations discovered the importance of preventative maintenance the hard way. Without warning, a virus was downloaded to their server and started replicating and attaching itself to files.
This virus corrupted their data, impaired their customer management system, and immediately brought down their Exchange server (no e-mail could come in or go out). Preventing this disaster would have only cost them 1/25 th of the cost ($800 per month) AND they would have experienced better performance and fewer problems with their network.
Instead, they were forced to spend a whopping $20,000 to remove the virus and restore their network, and that only got them back up and running. Their systems were still not optimized, secured, and updated as they should be.
The back office of a health products company had two hard drives fail at the same time causing them to lose a large number of critical company files and data. When they contacted us to recover the data from the system backups, we found they weren’t functioning properly and even though they appeared to be backing up all of this company’s data, they were in fact worthless. In the end, recovering the data off of these failed drives took a team of disaster recovery specialists 9 days and $15,000.
In addition to the recovery costs, they also incurred $25,000 in other services to get their network stable. Had we been monitoring their network and performing regular maintenance, we would have been able to detect that these hard drives were failing, that the backups were not performing properly, and we could have prevented the crash, the downtime, and the $40,000 in costs to get them back up and running, not to mention the 9 days their network was down.
Thanks to a new service we are offering called the Network Defender ! , we can now provide you ongoing remote maintenance and support to maximize the performance, reliability, and stability of your network without the costs and overhead of hiring a full-time staff.
And here is the best part…we
will cut your IT spending 30% to 50%
AND improve your network’s reliability and performance at the same time.
One of our senior network engineers will perform regular, scheduled maintenance on your network each and every month. We will make sure your virus protection is up to date and your back ups are working properly. We’ll also check critical firewall and security settings, and we’ll update software patches. We will even conduct a series of system optimization tasks every month that will keep your network running at maximum speed and performance.
We will also remotely monitor your network 24/7/365 to detect, diagnose, and prevent lurking problems from turning into major interruptions to your business in the form of downtime, security breaches, or other failures.
Finally, we’ll design the right mix of on-site, remote, network, and help desk support to fit your specific situation and needs.
“Integrity Exteriors was formed on the concept of doing things
correctly the first time, and with that in mind, Admin Associates has
been an invaluable asset. Not only was it effortless on our part to set
up our network, they have provided us with outstanding personal
service, ranging from confirming our daily back-ups to installing new
computers and software. It would be prudent for anyone with a small,
mid-size, or large firm to speak with Admin Associates first, before
trying to pursue that level of sincere commitment
and consistant professionalism elsewhere”
www.IntegrityExteriors.com
— Todd Gary, President, Integrity Exteriors
“We have been a customer of Admin Associates for a number of
years. They are always incredibly responsive to any situations that arise.
They are always easy to reach and always follow through with each
and every responsibility”
www.TrustPJ.com
— Pete Fitzpatrick, President, P.J. Fitzpatrick, Inc.
“Admin Associates has been working with us for 4 years, and the
service is outstanding ! It is almost as if we had an I.T. person on-site.
Whenever we call with a computer problem, we always receive a call
back and an immediate response to our needs.
I would highly recommend their services”
www.BenefitSolutionsDE.com
— Calysta Amos, Benefit Solutions
We are so confident in our Network Defender ! Plan that we are willing to back it up with a powerful guarantee that no other IT firm or consultant would dare to make: We guarantee that we will be able to detect, diagnose, and PREVENT any type of network problem from escalating into down-time.
If by some odd chance your network goes down, if you get a virus, a hacker
invasion, or any other problem that requires clean up and fixing, we
will do all of the work necessary to restore your network back to full speed
with no additional service fees to you.
As you saw from the above real-life examples, one simple “glitch” can end up costing you $20,000 to $40,000 in consulting fees. Our Network Defender ! Plan is an insurance policy against major network disasters and repair bills.
Plus, you and I know that there are plenty of IT firms out there offering some type of network support; but an awful lot of them are new or just getting started in the business. Some will even outsource their clients’ projects to part-time technicians that are between jobs or outsource to companies overseas. Even if they dared to offer a guarantee as strong as ours, you wouldn’t really know whether you could count on them to be around to honor their guarantee if something did go wrong.
As a company, we’ve been servicing clients in Delaware for over 5 years and ALL of our engineers and technicians are full-time employees with between 5 and 20 years of experience. That’s why we are so certain we can make the promises we are making and back them up with this rock-solid guarantee.
To introduce you to our new Network Defender !, we’d like to offer you a FREE 27-Point Problem Prevention Audit.
This service is normally sold for $495 but if you are one of the first 12 people to respond to this letter, you can have it for FREE; but you have to HURRY.
At no charge, we will send a senior technician to your office and conduct a thorough assessment of your network. Upon completion, we will be able to:
We will also provide you with a detailed written report in plain English that outlines where you are at high risk for viruses, down-time, or other problems, and how we can eliminate those risks with our Network Defender !.
We’ve decided to give you this audit as a good natured “bribe” to take a look at our Network Defender ! .
After the audit, we will quote you a fixed monthly rate for maintaining and monitoring your network to ensure zero problems, zero down-time, and zero disasters. If you decide that it’s not going to work for you or if you don’t want to sign up for any reason, just say, “This isn’t what I had in mind” and we can simply continue to provide you network support and services on an “as needed” basis as we have been doing up until now. No pressure, No expectations, No cost.
To schedule your FREE 27-Point Problem Prevention Audit and to get more information about our Network Defender !, simply give us a call or send in the enclosed fax-back form. Either way I will contact you immediately to schedule your audit and answer any questions you have about this exciting new service.
Good Networking,
From the folks at Admin Associates
Cynthia Cole
President
Admin Associates
Please note that this offer for a FREE 27-Point Problem Prevention Audit won’t be around forever. While we would love to be able to give these away to everyone, staff and time limitations simply won’t allow it.
That’s why we can only give away 12 of these audits on a first come,
first served basis (sorry, no exceptions). There is no obligation for
you to do or buy anything when you sign up, so do it now while you’re
thinking about it!
Please reserve one of the twelve FREE 27-Point Problem Prevention Audits in my name so I can understand how your Network Defender ! will help my company. I understand that I am under no obligation to do or to buy anything by requesting this free audit. At no charge, you will send a senior technician to my office to:
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