Auto Body Shop Spends $20,000 To Clean Up A Malware Attack
A local auto body shop with multiple locations discovered the importance of preventative maintenance the hard way. Without warning, a Trojan Horse Program was downloaded to their server, which in turn downloaded a virus that started infecting files. It then emailed itself to all of the other branches, infecting the files there as well.
This virus corrupted their data, impaired their customer management system, and after mailing itself to the other branches, immediately brought down their Exchange server (no e-mail could come in or go out). Preventing this disaster would have only cost them 1/25th of the cost (about $800 per month) AND they would have experienced better performance and fewer problems with their network.
Instead, they were forced to spend a whopping $20,000 to remove the virus and restore their network, and that only got them back up and running. Their systems were still not optimized, secured, and updated as they should be.
Two Failed Hard Drives Costs Health Products Company $40,000 and 9 Days of Downtime
The back office of a health products company had two hard drives fail at the same time causing them to lose a large number of critical company files and data. When they contacted us to recover the data from the system backups, we found they weren't functioning properly and even though they appeared to be backing up all of this company's data, they were in fact worthless. In the end, recovering the data from these failed drives involved sending the drives to a mid-west company, where it took a team of disaster recovery specialists 9 days and a recovery charge of $15,000.
In addition to the recovery costs, they also incurred $25,000 in other services to get their network stable. Had we been monitoring their network and performing regular maintenance, we would have been able to detect that these hard drives were failing, that the backups were not performing properly, and we could have prevented the crash, the downtime, and the $40,000 in costs to get them back up and running, not to mention the 9 days their network was down.
Home Remodeling Company Loses All Client, Tax, and Accounting Data, Even though Systems Were Originally In Place To Prevent It
A home remodeling company originally planned ahead and invested in systems to prevent data loss by installing a tape backup system and having redundant mirrored hard drives in their server.
Unfortunately, in the confusion of moving their operations out of state, personnel changed dramatically and no one was ever assigned to check the backups. After having relocated their server, the backup worked correctly for a few weeks, then began failing. At around the same time (no one knows exactly when), one of the redundant hard drives crashed. Since the other drive was still operational, and no IT person was on staff, the company was unaware a problem even existed.
When the second drive crashed nearly 2 years later, they found that their backup had not worked at all for well over a year. Since they had continued to change tapes daily (without checking), all previous data had been overwritten hundreds of times with corrupt data. They sent their hard drives out to a specialist data recovery company. After 5 days it was determined that much of the data on the first crashed drive was recoverable, but the data on the recently crashed drive had been corrupted by a bad drive controller. When they recovered the first drive's data, they found it was 19 months old and didn't really apply to their present operations.
Hard Costs: $12,000 and an eventual claim of bankruptcy.
How To Make Certain These Disasters Don't Happen To Your Business
Thanks to the new service we are offering called the NETWORK DEFENDER plan, we can now provide you ongoing remote maintenance and support to maximize the performance, reliability, and stability of your network without the costs and overhead of hiring a full-time staff.
And here is the best part…we will cut your IT spending 30% to 50%
AND improve your network's reliability and performance at the same time.
Here's How It Works:
One of our senior network engineers will perform regular, scheduled maintenance on your network each and every month. We will make sure your virus protection is up to date and your back ups are working properly. We'll also check critical firewall and security settings, and we'll update software patches. We will even conduct a series of system optimization tasks every month that will keep your network running at maximum speed and performance.
We will also remotely monitor your network 24/7/365 to detect, diagnose, and prevent lurking problems from turning into major interruptions to your business in the form of downtime, security breaches, or other failures.
Finally, we'll design the right mix of on-site, remote, network, and help desk support to fit your specific situation and needs.
· You'll eliminate expensive repairs and recovery costs. Our network monitoring and maintenance will save you money by preventing expensive network disasters from ever happening in the first place. As a matter of fact, we guarantee it.
· You'll avoid expensive trip fees while receiving faster support. Our remote monitoring software will enable us to access and repair most network problems right from our offices. No more waiting around for an engineer to show up!
· How does faster performance, fewer error messages, and practically zero down-time sound to you? Under this program, that is exactly what we'll deliver. Without maintenance, over time some parts of your system will degrade in performance, causing them to slow down, hang up, and maybe even crash. Our preventative maintenance and network monitoring will make sure your computers stay in tip-top shape for maximum speed, performance, and reliability.
· You will have ALL of the benefits of an in-house IT department WITHOUT all of the costs. As a Network Defender customer, you'll have access to a knowledgeable support staff that can be reached immediately should you have any kind of problem or question.
· You'll receive substantial discounts on IT services that you are already buying. Most IT firms will nickel and dime you over every little thing they do; under this program, depending on the plan level you choose, you can pay one flat, affordable rate and get all of the technical support you need. No hidden charges, caveats, or disclaimers. Even system expansion and upgrades are billed at a substantial discount.
· You will never have to fear a big, expensive network repair bill. Instead, you can budget for network support just like rent or insurance.
· You'll sleep easier knowing the "gremlins at the gate" are being watched. Cyber criminals never sleep! But thanks to our 24/7/365 monitoring and on-going maintenance, you'll have one less thing to worry about.
· You'll safeguard your data. The data on the hard disk is always more important than the hardware that houses it. If you rely on your computer systems for daily operations, it's time to get serious about protecting your critical, irreplaceable electronic information.
· You'll finally put a stop to annoying spam, pop-ups, and spyware from taking over your computer and your network. Not only are these intruders annoying, but they can introduce viruses and jeopardize the security of your network. Depending on the plan you choose, we can filter all of your incoming email to remove SPAM, viruses, and other malware before it even gets NEAR your office.
· You'll gain incredible peace of mind. As a business owner, you already have enough to worry about. We'll make sure everything pertaining to your network security and reliability is handled so you don't have to worry about it.
Our 100% "You Can't Lose" Guarantee…
Let me say that again... You can't Lose !
We are so confident in our NETWORK DEFENDER Plan that we are willing to back it up with a powerful guarantee that no other IT firm or consultant would dare to make:
Admin Associates will be able to detect, diagnose, and PREVENT any type of network problem from escalating into down-time.
If by some odd chance your network goes down, if you get a virus, a hacker invasion, or any other problem that requires clean up and fixing, we will do all of the work necessary to restore your network back to full speed with no additional service fees to you.... It's Covered! Period.
As you saw from the above real-life examples, one simple "glitch" may end up costing you $20,000 to $40,000 in function restoration fees. Our NETWORK DEFENDER Plan is an insurance policy against major network disasters and repair bills.
Plus, you and I know that there are plenty of IT firms out there offering some type of network support; but an awful lot of them are new or just getting started in the business. Some will even outsource their clients' projects to part-time technicians that are between jobs or outsource to companies overseas or sub-contract the work out. Even if they were to offer a guarantee as strong as ours, you wouldn't really know whether you could count on them to be around to honor their guarantee if something did go wrong.
We've been servicing clients in Delaware for over 12 years and ALL of our engineers and technicians work full-time and have between 5 and 20 years experience. That's why we are so certain we can make the promises we are making and back them up with this rock-solid guarantee.
A FREE 27-Point Problem Prevention Audit Gets You Started:
To introduce you to our new NETWORK DEFENDER Plan, we'd like to offer you a FREE 27-Point Problem Prevention Audit.
This service is normally sold for $495 but if you are one of the first 12 people to respond to this letter, you can have it for FREE; but you have to HURRY.
At no charge, we will send a senior technician to your office or factory to conduct a thorough assessment of your network. Upon completion, we will be able to:
· Pinpoint any exposure or risks from potential lapses in security, data backup failure, power outages, and issues that could lead to system down-time.
· Outline a powerful and comprehensive line of defense against even the most evasive and deadly computer viruses, hackers, and spam for your specific network.
· Recommend ways to speed up your entire computer network while cutting costs on your Internet Service bill, e-mail, and possibly even your phone bill!
· Create Initial Network Documentation (that's basically a blueprint or index of your entire network). This document allows any technician to know exactly how your network is configured at a glance, saving you precious consulting time trying to figure out what's under the hood. Some firms charge $300 to $400 for this service alone, but it's included in your Free Audit, so we'll do it for Free too.
· We will also provide you with a detailed written report in plain English that outlines where you are at high risk for viruses, down-time, or other problems, and how we can eliminate those risks with our Network Defender Plan.
Other Companies Have Paid Over $495 for This Same Audit But It's Yours Absolutely FREE, Just for Saying "Maybe".
We've decided to give you this audit as a good natured "bribe" to take a look at our Network Defender Plan
After the audit, we will quote you a fixed monthly rate for maintaining and monitoring your network to ensure zero problems, zero down-time, and zero disasters. If you decide that it's not going to work for you or if you don't want to sign up for any reason, just say, "This isn't what I had in mind". You can simply continue to provide your own network support and services, or on an "as needed" basis, we can react to your problems as they arise. There's simply No pressure, No expectations, No cost, No Hard Feelings.
To schedule your FREE 27-Point Problem Prevention Audit and to get more information about our Network Defender Plan, simply give us a call or fill out the form at the bottom of the page. Either way I will contact you immediately to schedule your audit and answer any questions you have about this exciting new service.
Good Networking,
Cynthia Cole
President, Admin Associates, Inc.
Fair Warning!
Please note that this offer for a FREE 27-Point Problem Prevention Audit won't be around forever. While we would love to be able to give these away to everyone, staff and time limitations simply won't allow it.
That's why we can only give away 12 of these audits on a first come, first served basis (sorry, no exceptions). There is no obligation for you to do or buy anything when you sign up, so do it now, today, while you're still thinking about it!